Your (Wo)Man in India

published: 10 Dec 2005 | tags:

My Outsourced Life

Honey has completed her first project for me: research on the person Esquire has chosen as the Sexiest Woman Alive. (See page 232.) I’ve been assigned to write a profile of this woman, and I really don’t want to have to slog through all the heavy-breathing fan Web sites about her. When I open Honey’s file, I have this reaction: America is fucked. There are charts. There are section headers. There is a well-organized breakdown of her pets, measurements, and favorite foods (e.g., swordfish). If all Bangalorians are like Honey, I pity Americans about to graduate college. They’re up against a hungry, polite, Excel-proficient Indian army. Put it this way: Honey ends her emails with “Right time for right action, starts now!” Your average American assistant believes the “right time for right action” starts after a Starbucks venti latte and a discussion of last night’s Amazing Race 8.

The internet turns the whole world into a service economy.